Coaching is a partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client, committed to a thought-provoking and creative process that supports the Client in reaching their personal and professional potential.

COACH’S COMMITMENT

As your Coach, I commit to:

Partnering with you in a thought-provoking and creative process that supports your goals, growth, and fullest potential.

Maintaining focus on your agenda during sessions—you “drive” and I support as your “co-driver”.

Respecting your privacy and right to self-determination.

Keeping your information confidential and stored securely.

Working in alignment with the ethical standards of the International Coaching Federation (ICF) and the European Mentoring & Coaching Council (EMCC).

Maintaining professional boundaries and duty of care.

Referring you to other professionals where matters fall outside my scope.

CLIENT’S COMMITMENT

To benefit fully from coaching, you agree to:

Take full responsibility for your physical, mental, and emotional wellbeing, decisions, and results.

Understand that I am not liable for actions or outcomes resulting from coaching.

Communicate openly and honestly.

Commit time, energy, and focus to the process.

Attend sessions on time and provide at least 24 hours’ notice for cancellations.

Acknowledge that coaching is not therapy, counselling, or medical treatment.

SESSIONS, FEES & CANCELLATIONS

Session structure, duration, and fees are agreed in advance.

Payment may be made in full or via an agreed payment plan.

All payments are non-refundable unless otherwise stated in writing.

Payment must be made as outlined in the invoice, proposal, or checkout page.

Failure to complete payment plans may result in suspension of services.

CANCELLATIONS AND RESCHEDULING

A minimum of 24 hours’ notice is required to reschedule a session.

Sessions missed without sufficient notice may be charged in full.

Coaching packages must be used within the agreed timeframe unless otherwise confirmed in writing.

DIGITAL PROGRAMMES, GUIDED ACTIVATIONS & SELF-PRACTICE DISCLAIMER

Throughout our work together, you may be offered access to digital materials, including self-paced courses, guided activations, meditations, visualisations, reflective exercises, or other wellbeing practices (“Digital Content”).

All Digital Content is provided for educational and personal development purposes only. It is designed to support self-reflection, emotional regulation, and personal insight, but it is not therapeutic, clinical, or medical treatment, and should not be used as a substitute for professional mental health or medical care.

By choosing to engage with any Digital Content, the Client accepts full responsibility for their own wellbeing and agrees to participate at a pace and depth that feels comfortable and safe for them.

The Client understands that:

Participation in meditations, breathwork, visualisations, or guided activations is entirely voluntary.

They may stop, pause, or adapt any exercise at any time.

They are responsible for ensuring they are in an appropriate physical, emotional, and environmental state to engage in such practices safely.

Resta Forte Ltd and the Coach are not liable for any outcomes arising from the Client’s use of Digital Content outside of live sessions.

If the Client has any concerns regarding their physical, mental, or emotional health, they agree to seek guidance from an appropriate healthcare professional before using the Digital Content or continuing coaching.

Access to Digital Content is granted solely for personal use and must not be shared, distributed, or reproduced without written permission.

COOLING OFF PERIOD & WAIVER (DIGITAL SERVICES)

If you are purchasing as a consumer, you may have a legal right to cancel within 14 days under the Consumer Contracts Regulations 2013.

However:

By purchasing, you expressly request immediate access to coaching services and/or Digital Content

You acknowledge that once the service has begun or digital content has been accessed, you lose your right to cancel within the 14-day cooling-off period

CONFIDENTIALITY & DATA PROTECTION

This coaching relationship, including all written and verbal communications, is bound by confidentiality under the ICF and EMCC Codes of Ethics. The Coach agrees not to disclose any information shared by the Client without prior written consent, except where required by law (e.g., risk of harm). All records are securely stored in compliance with GDPR (EU Regulation 2016/679). The Client’s personal data will only be used for the purposes of the coaching relationship and retained for as long as necessary to fulfil professional obligations.

INTELLECTUAL PROPERTY

All materials provided (including Digital Content, frameworks, exercises, and resources) remain the intellectual property of Resta Forte Ltd.

You may:

Use materials for personal use only

You may not:

Share, reproduce, distribute, or resell any materials without written permission

LIMITATION OF RESPONSIBILITY & NO GUARANTEE OF RESULTS

The Coach does not guarantee specific outcomes, results, or progress.
Coaching is a collaborative process that supports the Client’s self-directed growth; the Client remains responsible for all decisions, actions, and implementation.

The Coach is not liable for any direct or indirect consequences arising from choices made by the Client during or after the coaching relationship.

The Coach is not liable for indirect, incidental, or consequential damages

The total liability is limited to the amount you have paid for the services

GOVERNING LAW

These Terms & Conditions are governed by the laws of Scotland.

Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.

DIGITAL ACCEPTANCE & LEGAL VALIDITY

By completing the checkout process and/or submitting the Resta Forte onboarding form, the Client confirms that they have read, understood, and agreed to the full Resta Forte Coaching Agreement and Terms and Conditions.

The Client acknowledges that their digital acceptance—provided through the required consent checkbox—is legally binding and enforceable under EU and UK electronic signature regulations (including the eIDAS Regulation No. 910/2014 and the Electronic Communications Act 2000).

Resta Forte Ltd
Registered in Scotland
Company Number: SC867277
Email: [email protected]