1. Introduction

This privacy notice provides you with details of how we collect and process your personal data through your use of our site www.restaforte.com, including any information you may provide through our site when you purchase a coaching package or online course, join a group programme, or subscribe to our newsletter.

By providing us with your data, you confirm that you are over 13 years of age.

Resta Forte Ltd is the data controller and responsible for your personal data (referred to as “we”, “us” or “our” in this notice).

If you have any questions about this notice, please contact us using the details below.

Contact details
Resta Forte Ltd
Email: [email protected]

2. What Data We Collect About You

Personal data means any information capable of identifying an individual. It does not include anonymised data.

We may collect and process the following categories of personal data:

Identity Data: first name, last name, title, date of birth, and gender.

Contact Data: billing address, email address, and telephone numbers.

Financial Data: bank or payment card details (processed securely via third-party providers).

Transaction Data: details about payments between us and details of purchases you make.

Technical Data: IP address, browser type, time zone setting, and other technology on the devices you use.

Profile Data: username and password (if applicable), purchases, preferences, and feedback.

Usage Data: information about how you use our website, courses, and services.

Marketing and Communications Data: your preferences in receiving marketing materials from us.

Sensitive Data
During coaching, you may choose to share information relating to your wellbeing, health, or lifestyle. Such data is treated confidentially and processed only with your explicit consent, solely to deliver the coaching relationship effectively.

3. How We Collect Your Data

We collect data through:

Direct interactions: when you sign up for coaching, courses, newsletters, or free resources.

Automated technologies: as you use our site, via cookies, analytics, and similar tools.

Third parties: such as payment processors (e.g. Stripe, PayPal), course platforms (e.g. FEA Create, Kajabi), and social media platforms (e.g. Facebook).

4. How We Use Your Personal Data

We will only use your data when legally permitted:

to perform the contract between us (coaching or course delivery);

to comply with legal obligations (e.g. tax reporting);

for legitimate business interests, such as improving services; or

with your consent, for marketing communications.

You can withdraw consent or unsubscribe at any time by contacting us.

5. Disclosures of Your Personal Data

We may share your data with:

trusted service providers who deliver payment, IT, or marketing services;

professional advisers (accountants, legal advisors, etc.);

government authorities when legally required.

We require all third parties to respect the security of your data and process it only according to our instructions.

6. International Transfers

Some of our service providers (e.g. Stripe, Google, Meta) may transfer data outside the UK/EU. We ensure appropriate safeguards are in place such as adequacy decisions, standard contractual clauses, or equivalent protections.

7. Data Security

We have put in place suitable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Access is limited to those who have a legitimate business need and are bound by confidentiality obligations.

8. Data Retention

We will retain your data only for as long as necessary to fulfil the purposes we collected it for, including to meet legal or accounting requirements.
Typically, we retain coaching records for up to 7 years, in line with professional practice standards.

9. Your Legal Rights

You have rights under data protection law to:

access, correct, or erase your personal data;

object to or restrict processing;

request data transfer;

withdraw consent at any time.

To exercise any of these rights, contact us at [email protected]
If you are unhappy with our response, you can complain to the Information Commissioner’s Office (www.ico.org.uk) or your local EU supervisory authority.

10. Third-Party Links

Our site may include links to third-party websites or social media platforms. We do not control these sites and are not responsible for their privacy policies.

11. Cookies

We use cookies to improve your experience and analyse website usage. You can adjust your browser settings to refuse cookies. For full details, see our Cookie Policy.

12. Updates

We may update this policy occasionally. The most current version will always appear on this page with the updated date shown at the top.